|
The
Dragonfly Toy Company turned a part time
job into a million dollar a year enterprise
while helping thousands of special needs
children learn through play.
Over
a decade ago Renata Bursten was looking
to buy some Christmas toys for the special
needs kids in her developmental therapy
group. When she couldn't find any her husband
Lee Doerksen offered to make some for her.
Canadians
spend about $1.5 billion per year
on toys.
Through
research they found a number of small specialty
toy manufacturers and realized that there
was no centralized supplier in the industry.
Hence, The Dragonfly Toy Company was born.
Today
the company has thousands of clients worldwide
including every state in the US and every
province in Canada!
Before
The Dragonfly Toy Company, this industry
was decentralized with a supply chain that
developed around segregated hospitals. The
Dragonfly Toy Company cut into that market
and moved on to reach over twenty countries.
|
The
product manufacturers are approximately
70% international and 30% Canadian. The
Dragonfly Toy Company's new, state-of-the-art
warehouse in North Dakota uses a just-in-time
delivery system which links inventory levels
in the warehouse to orders, allowing them
to operate without large stocks of each
product on hand. It's all part of staying
efficient, keeping costs down and passing
the savings on to consumers.
In
2001 there were 3.6 million Canadians with
disabilities, which represents 12.4% of
the population.
The
Dragonfly Toy Company prints one off copies
of their catalogues for customers, having
developed a unique software program that
prints only the catalogue sections relevant
to a customer needs, saving everyone time
and money. They've licensed this software
to a US software firm for sale as a stand
alone product. How's that for turning a
cost item into a potential profit centre?

Lee's
self-taught programming skills keep their
16 computers humming with a variety of custom
programs. The phone lines are humming too,
with thank you calls from pleased parents
and an ever increasing number of new orders.
|